How it works
How does your order journey look at Mekounone? From selecting an item to your doorstep, we guide you through four clear steps.
Choose
Product selection. Each description includes exact ingredients, volume, and ear canal care advice. Check customer reviews and add the desired item to your cart.
Order
Payment and confirmation. Choose cash on delivery or bank transfer. As soon as you finish, an order summary with a unique number will be sent to your email address.
Dispatch
Packing and dispatch. Orders placed before the cutoff time are packed the same business day and handed over to the courier service, along with a tracking code.
Use and return
Delivery and care. Use the item according to the instructions on the package. If you find it is not right for you, returns are possible within 30 days, following the policy on our website.
Safe care principles we rely on
- Cold-pressed plant oilsA blend of almond and olive oils naturally softens earwax without the need for harsh mechanical cleaning with cotton swabs.
- Hypoallergenic medical siliconePure silicone earplugs gently seal the ear opening, keeping water out while swimming and dampening everyday noise.
- Inspection of every piece before shippingEvery bottle and pair of earplugs undergoes a manual check of the cap and hygienic seal at our warehouse in Čačak.
- Secure packaging for transportWe pack dark glass bottles in multi-layered protective cardboard to prevent damage during courier delivery to your door.