Frequently Asked Questions

For dry ear canal skin, it is best to choose herbal drops based on almond oil. They act as a gentle lubricant, similar to a cream for dry hands. Our drops contain no artificial fragrances, so they are suitable even for sensitive skin.

The earplugs are made of pure medical-grade silicone that is soft and does not cause allergic reactions. This material is waterproof and easily washed with lukewarm water and neutral soap.

In most cases, applying two to three drops once or twice a week is sufficient to keep cerumen soft. The drops are always applied slowly, using the rounded dropper, without putting pressure on the canal.

You can place your order directly on the website in a few simple cellular care and protection steps. Payment is made cash on delivery to the courier upon delivery or by direct transfer to our bank account.

All orders received on business days by 15:00 are prepared and handed over to the courier service on the same day. We carefully protect every package with cardboard packaging for safe transport.

Unused products in their original, undamaged hygienic packaging can be returned within 30 days of receipt. Return shipping costs are covered by the customer, unless an incorrect or damaged item was delivered.